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Technology should ideally drive your business forward and simplify things, but what if it isn’t doing that for you? What if you increasingly find yourself dealing with frustrating and unpredictable technological issues that set you back in achieving your business objectives?

Technology is key to the success of most businesses, but it remains one of the most challenging aspects of business operations to manage, especially for small- and medium-sized businesses. As technology evolves, the nature of technological problems your business may encounter can become increasingly complex and time-consuming to parse quickly. For many business owners, having a full-time IT department or staff to support business operations and troubleshoot IT problems may just not be feasible due to time-, cost-, or expertise-related constraints.

This is precisely where a Managed Service Provider (MSP) can step in to add value.  They can function as partners in the management of your business IT infrastructure and can assume responsibility for managing, installing, and monitoring all, or at least most, of your IT-related processes and systems.  MSPs are experts in IT services, and therefore can often provide services equal to, or better than those provided by an in-house IT team.  Furthermore, some MSPs offer services at a fixed monthly rate, thus allowing your business to effectively budget for IT expenditures.

The truth is that businesses are often too late in realizing that they can benefit from partnering with an MSP.  The realization usually occurs after a serious system failure or data breach. This series of articles is aimed at helping you pre-empt such a scenario. Over the course of the next few weeks, we’ll look at a few cases where hiring an MSP can be the best choice. This will help you make the important decision about whether your business could benefit from an MSP.

Topics: Technology, Services, Solutions, Managed Service Provider